Services

Diabetes Central Intake

This program provides a central location to send referrals to diabetes education programs and diabetes specialist consults.  Referrals are triaged and sent to the appropriate Diabetes Education program and/or specialists.  Wait times are monitored to ensure people are being seen in a timely manner.

As a health care provider, to send an eReferral through the regional, online system, click here

As a patient, to send a self-referral to a Diabetes Education Program, click here

For more information on services for diabetes, please go to www.waterloowellingtondiabetes.ca or call 519-947-1000 ext. 372 or toll free 1-844-204-9088

Orthopedic Central Intake

This program provides a central location for physicians or nurse practitioners to send referrals for consult with an orthopedic surgeon.  Referrals are reviewed for completeness and sent to the appropriate surgeon or triage and assessment clinic.

For fractures,  physicians or nurse practitioners, please call the Hospital "on-call" Orthopedic Surgeon for direction.  

To send an eReferral through the regional, online system, click here

To improve access to hip and knee consults, referrals with moderate to severe Osteoarthritis will be routed from Orthopedic Central Intake to the Hip and Knee Orthopedic Assessment Clinics (OAC) based on specific criteria.  These clinics offer an assessment by an advanced practice physiotherapist in partnership with surgeons.

The OAC clinic locations for Waterloo Wellington are:

     Kitchener Waterloo: MSK Centre  

     Guelph: Wellington Ortho and Rehab

     Cambridge: Cambridge Memorial Hospital

     Mount Forest:  Claire Stewart Medical Clinic

     Palmerston:  Minto Rural Health Centre

To improve access to low back pain consults, referrals that meet the criteria for RAC-LB (Rapid Access Clinics-Low Back), formerly ISAEC (Inter-professional Spine Assessment and Education Clinics), will be directed to the most appropriate location in the Waterloo Wellington region.   

For more information on orthopedic central intake, please call 519-947-1000, option 3, or toll free 1-844-204-9088

Self-Management Program

This program coordinates workshops for individuals with chronic diseases throughout the region.  The Self-Management Program also provides various training opportunities for health care professionals to develop greater skills and knowledge to enhance patient care.

To register for one of these programs, click here

For more information, please go to www.wwselfmanagement.ca or call 519-947-1000, option 1, or toll free 1-844-204-9088

Ophthalmology Central Intake

This program provides a central location for health care providers to send referrals to an opthalmologist for a cataract surgical consult. Referrals are reviewed for completeness and sent to the appropriate specialist. Wait times are monitored to ensure people are being seen in a timely manner.

For urgent referrals, please follow standard procedures or contact the Hospital "on-call" Ophthalmologist for direction.

As a health care provider, to send an eReferral through the regional, online system, click here

Or, fax a copy of the standardized regional form to 519-621-0059 (local fax) or 1-833-583-2484 (toll-free fax)

For more information on central intake ophthalmologic services for cataract surgeries, please call 519-947-1000, option 5, or toll free 1-844-204-9088

For an up-to-date list of sugeons available within our region, along with their current wait times to surgery, and for more information about ocular services available locally, please visit www.waterlooeye.ca

Please email [email protected] for more info on how to get your clinic onboarded to Ocean to submit cataract and other ophthalmology service referrals.