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Services

 

 

The Regional Coordination Centre (RCC) offers the following services to support patient navigation and access to service:

 

 

Diabetes Central Intake

Diabetes Central Intake

This program provides a central location to send referrals to diabetes education programs and diabetes specialist consults.  Referrals are triaged and sent to the appropriate Diabetes Education program and/or specialists.  Wait times are monitored to ensure people are being seen in a timely manner.

 

As a health care provider, to send an eReferral through the regional, online system, click here

 

As a patient, to send a self-referral to a Diabetes Education Program, click here

 

For more information on services for diabetes, please go to www.waterloowellingtondiabetes.ca or call 519-947-1000 ext. 372 or toll free 1-844-204-9088

 

 

Orthopedic Central Intake

Orthopedic Central Intake

This program provides a central location to send referrals for consult with an orthopedic surgeon.  Referrals are reviewed for completeness and sent to the appropriate surgeon or triage and assessment clinic.

 

To send an eReferral through the regional, online system, click here

 

To improve access to hip and knee consults, referrals for Kitchener-Waterloo are routed from Orthopedic Central Intake to the MAC (Musculoskeletal Assessment Clinic), based on specific criteria.  This clinic is offered by a physiotherapist in partnership with surgeons at the MSK Centre.

 

For referrals for Cambridge and Guelph, plans are underway to develop similar assessment clinics for hips and knees. 

 

For more information on orthopedic central intake, please call 519-947-1000, option 3, or toll free 1-844-204-9088

 

 

Regional Self-Management Program

Self-Management Program

This program coordinates workshops for individuals with chronic diseases throughout the region.  The Self-Management Program also provides various training opportunities for health care professionals to develop greater skills and knowledge to enhance patient care.

 

To register for one of these programs, click here

 

For more information, please go to www.wwselfmanagement.ca or call 519-947-1000, option 1, or toll free 1-844-204-9088